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How It Works

How Car Shipping Works

Quote, book, pickup, delivery. Here's exactly what happens at each step — and how to prepare your vehicle.

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Step by Step

From quote to delivery in four steps

Shipping a car sounds complicated. It isn't, when the logistics are handled for you.

1

Get an instant quote

Enter your pickup and delivery ZIP codes, your vehicle, and your timing. You'll see an all-in price in about thirty seconds.

2

Book & schedule

Choose your pickup window. We assign a vetted, insured carrier and confirm the plan with you by phone or text.

3

Pickup & inspection

Your driver calls ahead, inspects the vehicle with you, records its condition, and loads it.

4

Delivery

Track the vehicle en route, inspect it against the pickup report at delivery, sign, and you're done.

Step 1: The quote

Our instant quote tool asks for the essentials: where the vehicle is, where it's going, what it is, whether it runs, and when you'd like it picked up. Behind the scenes it checks live carrier rates on your lane and returns an all-in price — not an estimate that changes later. There's no obligation, and you can run as many quotes as you like. If your situation is unusual (multiple vehicles, oversized trucks, a very tight deadline), call us and a coordinator will quote it by hand.

Step 2: Booking and carrier assignment

When you book, we lock in your price and start matching your shipment with a carrier. Every carrier in our network has been screened for active FMCSA operating authority, a satisfactory safety rating, and verified cargo insurance; we don't dispatch to anyone who hasn't passed. Once a carrier accepts your load, we send you the driver's name and phone number along with an estimated pickup window. For most open-transport shipments on major routes, assignment happens within one to five days of booking. Enclosed and specialty shipments can take a little longer because the carrier pool is smaller.

Step 3: Pickup day

Your driver will call the day before to confirm a window and again when they're about an hour out. Have the vehicle washed, emptied of personal items, and at about a quarter tank of fuel. The driver inspects it with you, noting any existing scratches, dents, or chips on the bill of lading, and you both sign. Take your own photos too. Then the vehicle is loaded and strapped, and it's on its way. If your street can't accommodate the truck, the driver will have arranged a nearby meeting point in advance.

Step 4: Transit and delivery

While the vehicle is on the road you can reach the driver directly or call our office for an update. Transit times depend on distance: one to three days for regional moves, three to six for mid-country, seven to ten for coast-to-coast. At delivery, the driver unloads the vehicle and you inspect it against the pickup report. If everything matches — and in the vast majority of shipments it does — you sign and take your keys. If anything is amiss, note it on the bill of lading before signing and call us; we'll handle the claim with the carrier's insurance.

Preparing your vehicle: a checklist

FAQ

Questions about the process

What is a bill of lading?

The bill of lading (BOL) is the legal document that records your vehicle's condition at pickup and delivery and serves as the contract of carriage. Review it carefully at both ends and keep your copy.

What happens if there's damage at delivery?

Note it on the bill of lading before you sign, photograph it, and contact us immediately. The carrier's cargo insurance covers transport damage, and we help you through the claim.

Can I track my vehicle?

Yes. You'll receive your driver's contact information at dispatch, and most carriers provide location updates. Our office can also check on your shipment at any time.

What if I need to change my dates?

Contact us as early as you can. Before a carrier is assigned, changes are usually free. After assignment, we'll work with the carrier to adjust, though a fee may apply for very short notice.

How do I pay?

Payment terms are explained clearly at booking. Most shipments involve a portion at booking and the balance at delivery; we'll walk you through the specifics for your shipment.

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