The terms that govern our website and services.
Last updated: October 19, 2026
These Terms of Service ("Terms") govern your use of goldencoastautotransport.com and the auto transport brokerage services provided by Golden Coast Auto Transport ("Golden Coast," "we," "us"). By using our website or booking a shipment, you agree to these Terms.
Golden Coast Auto Transport is a licensed auto transport broker. We arrange for the transportation of your vehicle by independent, licensed, and insured motor carriers. We do not own or operate transport trucks. The motor carrier assigned to your shipment is responsible for the physical transportation of your vehicle and is the party whose cargo insurance covers it during transit.
Quotes generated by our website or provided by our team are all-in prices based on the information you supply. Inaccurate information — such as an incorrect vehicle, undisclosed modifications, an inoperable vehicle described as running, or a changed address — may result in a price adjustment. Once booked, your price is fixed unless you request changes to the shipment.
Payment terms are disclosed at booking. Cancellations made before a carrier is assigned are generally free of charge. Cancellations after carrier assignment, or a vehicle that is not ready or available at the agreed pickup, may incur a fee to compensate the carrier. We will explain any applicable fee before it is charged.
Pickup and delivery dates are estimates and are not guaranteed unless an expedited or guaranteed service is purchased in writing. Delays may occur due to weather, traffic, road conditions, mechanical issues, or other circumstances beyond our control. Door-to-door service means the carrier will come as close to your address as it can legally and safely reach; a nearby meeting point may be required. A person at least 18 years old must be present at pickup and delivery to sign the bill of lading.
You agree to present the vehicle clean enough for inspection, with no more than approximately a quarter tank of fuel, with alarms disabled, and free of personal belongings. Carriers are not liable for personal items left in the vehicle, and such items may be prohibited by regulation. You must disclose whether the vehicle is operable and any modifications affecting size, weight, or ground clearance.
The vehicle's condition is recorded on the bill of lading at pickup and delivery. Any damage must be noted on the bill of lading at delivery before signing. Claims for transport damage are made against the carrier's cargo insurance; we will assist you with the claim process. Damage not noted on the delivery bill of lading may be difficult or impossible to claim. Carriers are generally not liable for pre-existing damage, mechanical or electrical failures not caused by transport, damage to non-factory or aftermarket parts, or damage from acts of nature.
To the fullest extent permitted by law, Golden Coast's liability arising from any shipment is limited to the amount of the brokerage fee paid to Golden Coast for that shipment. Golden Coast is not liable for indirect, incidental, or consequential damages, including loss of use, rental costs, or lost time, arising from delays or carrier performance.
You agree not to misuse the website, submit false information, or interfere with its operation. Content on the site is owned by Golden Coast and may not be copied without permission.
By opting in through our quote form, you consent to receive SMS messages about your quote and shipment. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.
These Terms are governed by the laws of the State of California. Any dispute will be resolved in the state or federal courts located in San Diego County, California.
We may update these Terms from time to time. Continued use of the website or our services after changes constitutes acceptance.
Golden Coast Auto Transport · info@goldencoastautotransport.com · (619) 902-4515